Main Headline: Summarize the Main Benefit of Your Site Here

A few more words about what makes your offering unique and why no one should miss out from being a subscriber… Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla quis lobortis turpis. Suspendisse tristique nisi quis lorem blandit tempus.

__CONFIG_optin__{"optin":0,"color":"blue","size":"medium","text":"Sign Me Up!","layout":"horizontal"}__CONFIG_optin__

Latest Posts from the Blog:

Simple Tools to Show Employee Appreciation

I just read an article written by J.T. O'Donnell, Founder and CEO of WorkItDaily.com,in which she suggested asking each of your team members one question at the end of the work week before they head home:  What one thing are you most proud of getting done this week?” It doesn’t matter what you do for your team or for yourself. If you’re determined to be unhappy, then circumstances don’t matter. I can just hear the hue and cry. “You just don’t get it.  I WANT to be ha [...]

Continue reading»

Strengthening Relationships

What if the most common workplace relationship issues could be cleared up by taking the following proactive step: treat others the way THEY want to be treated? In my program How to Get Along with Difficult People I often hear participants express astonishment at how others behave or communicate. And what alway [...]

Continue reading»

Definitions Matter

One of the easier communication problems to solve revolves around our tendency to think that others understand what we mean when we use a term. Let’s take “customer service,” as an example. If you have been tasked with improving customer service, what exactly does that mean? How is customer service being [...]

Continue reading»

Our Most Popular Posts:

“Happy Journey” to One of my Influencers

The text message arrived on Saturday. I read it standing in the middle of a furniture store. It said, “Laura left us today. I’ll call in a day or so when I can put a coherent sentence together. Love, Ed.” Ed is Laura’s husband. I later found out he texted me just 63 minutes after Laura took her last breath, surrounded by people she loved and who loved her. The text was [...]

Continue reading»

Remember GIGO?

What we don’t pay nearly enough attention to is what we feed our minds. Oh, we have lots of opinions about what children should be feeding their minds. We know that small, impressionable minds shouldn’t be exposed to violent films or TV shows. We are horrified when parents of teens allow them to play violent video games. All of the above falls under the category of w [...]

Continue reading»

Promote (don’t crush) Employee Engagement

When I work with organizations I am often surprised by how few leaders know how to give feedback that is constructive and energizing. There seems to be a black or white quality to the feedback. Either employees hear what they did wrong or we’re cheerleading them when they did something right, all without providing guiding details. Or worse, we don’t provide feedback at all [...]

Continue reading»

Influence as it Relates to Engagement

My bagel shop experience Last week I went to a bagel shop for lunch. The young man behind the counter could barely muster up the small amount of energy required to accurately record my order. I ordered tea and he handed me a cup. I managed to find the tea bags on my own but when I went to the coffee bar, I discovered there was no hot water. Returning to the counter, I asked hi [...]

Continue reading»

Don't Forget...

As a subscriber, you never miss a post AND you get access to my exclusive free guide/weekly content/whatever benefits you offer. Sign up today to join over 20,000 happy subscribers!

__CONFIG_optin__{"optin":0,"color":"blue","size":"medium","text":"Sign Me Up!","layout":"horizontal"}__CONFIG_optin__